About
Welcome and thank you for stopping by!
My name is Randy Otten, and I am a Senior Business and Process Analyst (Technical) with more than 10 years of consulting and contracting experience leading large-scale enterprise modernization, digital transformation, process improvement, requirements management, and software delivery initiatives. My work spans over 14 industries and includes engagements with globally recognized organizations such as Deloitte, JPMorgan Chase, Fiserv, Berkshire Hathaway, Check Point, Malt-O-Meal Company, Regis Corporation, The Corcoran Group, Domino's Pizza, Allianz Life, Consumers Energy, and Xcel Energy.
My expertise lies in modeling future-state processing that remediates current-state gaps, inefficiencies, risks, and barriers to success, then working with executives, department leads, and subject matter experts to create and finalize a set of requirements to drive effective process improvement and technology modernization.
With extensive experience in both Agile and traditional delivery environments, I bring a structured yet adaptable approach to requirements elicitation, process modeling, workflow optimization, solution design, and change enablement, helping teams reduce risk, accelerate delivery, and achieve measurable business outcomes.
If you are seeking an experienced Business Analyst who can simplify complex challenges, optimize business processes, and help your organization execute strategic initiatives with confidence, I would welcome the opportunity to connect. You can find my contact information on the Contact page of this website.
Current resume provided below.